13th May 2015

Insight Report: Customer Experience in the Insurance Sector

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The report examines the pressures that characterise the insurance sector, the challenges providers face and the opportunities that technology-led innovation can provide carriers, including the next steps those leading-edge insurance organisations should consider.

Over several chapters you will learn:

·   Characteristics of the UK insurance sector

·   Challenges providers face

·   Opportunities to gain a competitive advantage

 

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