17th Feb 2003

Integrated channel strategy & management

In association with:
Access now
The introduction of a new customer communications channel presents tremendous opportunities for cost reduction and revenue generation and never more so than with 3G. It also poses huge pitfalls if we do not successfully predict and manage the: (1) Build up of customer traffic for the new channel (2) Cross channel impact on other channels (3) Impact on fulfilment capability.
Tags:

Download this Resource

MyCustomer.com

Share a few of your details to download your copy

Name *
Company *
Position *
Phone *
Address 1 *
Address 2
City *
State/County
Postcode *
Newsletters

By submitting this form you agree to our terms and conditions