The 2021 CX Leader of the Year award was MyCustomer's most successful yet, with over 150 entrants from 20+ countries and an incedibly high calibre of entrant.
With the shortlisted finalists and overall winner now officially announced, this winners' book is a showcase of the achievements of the 30 finalists from this year's award, alongside an analysis of the common themes, trends and best practices that exist among their entries.
Download and learn:
- Which customer experience professionals were voted the world’s best in 2021
- The trends among entrants that highlight what's in store for the future of the CX profession
- Why 2021 has been the year of 'reimagined' customer experiences