14th Apr 2016

MyC event: Customer experience in insurance: Transforming CX from problem to profit

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As a senior insurance professional, what can you do to stop the slide and help develop CX as a competitive differentiator and growth driver for your business? Join us on Tuesday 24th May, 8.00AM-11:30AM in central London venue to find out.

Why should I attend?

Hosted by CX consultant and author, Adrian Swinscoe,  join us for a complimentary breakfast for a chance to learn about the customer experience challenges in the UK insurance sector and how to respond. 

What will I learn?

  • What do research findings reveal about the state of CX in the UK insurance sector?
  • How do you measure service/experience?
  • How do you measure RoI and/or justify investment in customer experience?
  • How can you make investments more effective?
  • What lessons can we learn from CX leaders around the world to apply to the insurance sector?

Register now for more details. 

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