Across nine chapters, the ebook shares expert advice from the pages of our website and from extensive interviews with some of the leading lights in the world of CRM, taking you step-by-step through your CRM journey, from building a strategy and choosing the technology, to ensuring adoption and measuring return on your investment.
Microsoft offers a full range of software focused on delivering business insights that matter to both you and your customers. It offers a suite of customer relationship management (CRM) and enterprise resource planning (ERP) solutions that are easyto- use, tailored to your market and dedicated to growing your business through happy customers.
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