MyCustomer’s guide to omnichannel

In association with
17th Oct 2013

Omnichannel retail is attracting a great deal of interest – but why are so few businesses actually doing it?

Over the coming chapters, we will guide you through the world of omnichannel, step by step - from building a strategy to applying it effectively through designing and implementing the right business and technical architecture/model, process, technology and organisation to bring it to life.

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