NICE WFM 7.0: Forecasting with Artificial Intelligence

Brought to you by
26th Feb 2019

In depth discussion of the new Forecasting with Artificial Intelligence solution within WFM 7

NICE WFM 7.0’s Forecaster unlocks a high level of transparency into interaction history, allowing you to centrally forecast, schedule and manage contacts between multiple locations and ensure that site- and enterpriselevel objectives are met.

This paper will discuss the different models and provide guidance on when each should be used. It also discusses the best pick functionality.​​

Download this Whitepaper

First Name *
Last Name *
JobTitle *
Company *
Phone Number *

By submitting this form you agree to our terms and conditions