About the author
Harold Russell is Director of Blueprinting Excellence, a consultancy specialising in helping organisations get to the heart of what makes for exceptional performance in individuals, teams and their organisation as a whole. His many years of experience at the sharp end of change enable him to offer practical guidance to management teams on all those people, leadership, management and culture issues that affect the way organisations think, change and operate.
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Our work in many different sectors with organisations that have produced performance and results exceeding their own expectations has revealed common features. As we know that if one organisation has a particular capability, then others can replicate it, so you too can enjoy dramatic results. Just consider each of the points in this paper in the context of your own organisation, and notice how you compare.