Step into their shoes: Designing inclusive, personalised experiences with Foot Locker
Foot Locker is no stranger to the challenge of too much data. The brand had loads of customer behaviour intelligence, but this data was coming from so many sources that it was hard to see the big picture. Teaming up with InMoment, Foot Locker was able to consolidate all of its customer data and operational data into one platform, giving it the intelligence needed to create a unique experience for every customer.
Discover how Foot Locker is harnessing the power of customer data to truly transform experiences for today and in the future.
Foot Locker has achieved:
InMoment™ is the leader in Experience Intelligence (XI), transforming metrics into meaning to drive high-value business decisions and relationships with both customers and employees.
The company's cloud-native XI Platform is engineered with data science at the core, and specifically architected to harness intelligence from across the...
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