Taking social media beyond the marketing department

In association with
8th Nov 2011

With the megaphone of social media, even a few wayward comments can seriously damage your brand’s reputation. But more often than not, social media is driven by marketing and the customer services team have little input.

Read this whitepaper to learn more about “bridging the great divide” between marketing and customer service to avoid any social media mishaps and boost your bottom line.

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