In this exclusive MyCustomer.com podcast Stuart Lauchlan takes a satirical look at the CRM industry and software market as only he can! Download this podcast now!
Stuart Lauchlan is a freelance business and technology journalist with 15 years experience of writing about the technology, management and business sectors, both in Europe and the US. Beginning his career as Reporter, then Senior Reporter at Computing newspaper, Stuart spent time as Senior Software Industry Analyst with market research firm International Data Corporation's Technology Investment Strategies arm before becoming news editor, then contributing editor of Computing. For the past five years, he has been freelance, contributing as News Editor for the CMC.