17th Aug 2022

The customer service-led growth playbook

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How ecommerce brands can turn support into sales

Customer service is an often overlooked source of revenue in ecommerce. This playbook provides a step-by-step guide to turn support into a profit center.

In the guide, you’ll learn:

  • Why automation is the key first step to achieving customer service led growth
  • How to organize your processes, tech stack, and organization to streamline operations
  • Strategies that leverage customer service and turn support into sales

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