The Forrester Wave™: Enterprise CRM Suites 2007

In association with
28th Sep 2007

Forrester evaluated leading enterprise CRM suites vendors across 493 criteria and found that SAP is a clear leader.

This paper talks through each of the suites evaluated and presents Forrester's findings. This paper also discusses the following issues:
  • How experience-based differentiation fuels demand for CRM solutions
  • Forrester's Enterprise CRM Suites evaluation overview
  • How, despite vendor consolidation, buyers still have a range of choices
  • Comprehensive vendor profiles
Download your copy of this Forrrester Research paper now. by William Band with Liz Herbert, Chip Gliedman, Sharyn Leaver, Ian Schuler, and Mary Ann Rogan
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