The Forrester Wave™: Enterprise CRM Suites 2007 - French version

In association with
11th Oct 2007

Please note that this document is in French.

Forrester evaluated leading enterprise CRM suites vendors across 493 criteria and found that SAP is a clear leader. This paper talks through each of the suites evaluated and presents Forrester's findings. This paper also discusses the following issues:
  • How experience-based differentiation fuels demand for CRM solutions
  • Forrester's Enterprise CRM Suites evaluation overview
  • How, despite vendor consolidation, buyers still have a range of choices
  • Comprehensive vendor profiles
Download your copy of this Forrrester research paper now. by William Band with Liz Herbert, Chip Gliedman, Sharyn Leaver, Ian Schuler, and Mary Ann Rogan
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