The Handshake Engine

28th Mar 2001
This vendor paper takes an in-depth look at Handshake Engine, Million Handshakes IT CRM tool. The Handshake Engine is designed to support organisations in dealing with various kinds of communications with their customers. Handshake Engine aims to enable many of the dialogues between company and customer to be automated, while still retaining the 1 to 1 aspect of these communications.
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