21st Mar 2019

The rise of messaging apps for customer service

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Are you interested in the possibilities that messaging apps hold for customer communication, support, engagement as well as automation with virtual customer assistants?

Increase your visibility and customer connection by taking on a more present role in your customer’s daily life: For Better Business, Use Messaging Apps!

Research institution Gartner has predicted that in 2019, consumers prefer customer support via messaging apps to social media.

This whitepaper offers valuable insights from strategy tips, to user numbers and statistics, to best practice cases and details on successful Chatbots - all you need to know to successfully communicate via WhatsApp Business, Facebook Messenger, Apple Business Chat, and even more messaging apps in one paper.

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