Pega's new eBook with Accenture discusses the importance of understanding Customer Value Management and offers five key recommendations to improve customer interactions and deliver value back to the business.
Today's CRM technologies are an epic fail when it comes to consistent customer service. - See more at: http://www.pega.com/resources/top-5-trends-in-customer-service-innovatio...
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Pega provides a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve...
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