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Understanding crowd service

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11th Mar 2019

Leveraging the Gig Economy for Greater Field Service Agility and Better Customer Experiences

The gig economy is growing: the demand for flexible employment is rising and freelancing is becoming a more popular way of working. For field service organizations, the opportunities are tremendous. Now you can use crowd service tools as part of your field service management software to tap into the gig economy and revolutionize the way you operate. Ahead is a new business model that uses freelance service technicians to help you expand operations at will – enabling you to deliver first-rate customer service while driving down the cost of operations.

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