3rd Aug 2022

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Improve the customer experience with Amazon Connect

If you’re looking to replace your limited and aging contact centre infrastructure, you’ve come to the right place. Read the Frost & Sullivan Contact Centre Buyers Guide to explore the North American contact center market. Then, take an in-depth look at how you can transform your contact centre with Amazon Connect, an easy-to-use, omnichannel cloud-based contact center that scales to support businesses of any size.

Discover how you can accelerate customer service innovation with features like:

  • Skills-based contact routing
  • Voice and chat recording
  • ML-based speech analytics
  • Real-time and historical analytics
  • High-quality voice capability

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