Webinar: Economic Impact Analysis

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Are Disparate Contact Center Systems Holding You Back, Yet Costing You More?

EMEA: 24th May 2018 | 2pm BST/ 3pm CEST

With the dramatic change in customer expectations and behaviors, there is now more at stake for companies than ever before. In today’s market, rigid, outdated legacy technologies carry a higher price tag than just costly maintenance fees – customer retention will suffer, and new revenue streams will be missed.

Industry-leading IT, Strategist Steve Leaden, and Genesys VP of Strategic Solutions, Fernando Egea, will discuss the economic impact of maintaining disparate legacy Contact Center technologies versus modernizing with a single platform.

Register today to learn:

  • How standing still will leave you “left behind” in today’s market
  • Measured business improvements by consolidating onto one platform
  • The repercussions of not modernizing your contact center

Not sure you have time to join the live session? Register anyway and we'll send you the recording afterwards!

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