Webinar: Economic Impact Analysis

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Are Disparate Contact Center Systems Holding You Back, Yet Costing You More?

LATM: 23rd May 2018 | 1pm CDT/ 3pm BRT

With the dramatic change in customer expectations and behaviors, there is now more at stake for companies than ever before. In today’s market, rigid, outdated legacy technologies carry a higher price tag than just costly maintenance fees – customer retention will suffer, and new revenue streams will be missed.

Industry-leading IT, Strategist Steve Leaden, and Genesys VP of Strategic Solutions, Fernando Egea, will discuss the economic impact of maintaining disparate legacy Contact Center technologies versus modernizing with a single platform.

Register today to learn:

  • How standing still will leave you “left behind” in today’s market
  • Measured business improvements by consolidating onto one platform
  • The repercussions of not modernizing your contact center

Not sure you have time to join the live session? Register anyway and we'll send you the recording afterwards!

Register for the webinar

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