Experts including leading strategist Martin Hill-Wilson lift the lid on engagement - what is it and which companies are doing it well?
From viewing this webinar you will learn:
- How timely and relevant Proactive Communication can reduce customer effort and lead to an increase in Raving fans
- Practical advice on what to expect from opening up the floodgates to customer feedback and overcoming the fear factor
- How Papa John’s are learning from their Rants & Raves one slice at a time
Submit your details to download the webinar on demand.