Why delighting customers is a waste of time and money

So if delighting customers isn’t the way to improve loyalty, then what is?

Read this guide to find out:

7 things that customers hate when interacting with companies
The one thing these factors have in common (solving this is the REAL way to increase customer loyalty)
8 questions that help you get loyalty going in the right direction

Tags:

Customer experience management

[24]7.ai is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, the company’s technology helps companies create a personalized, predictive and effortless customer experience across all channels. The world’s largest and most recognizable brands are using intent-...

Why delighting customers is a waste of time and money

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