Why delighting customers is a waste of time and money

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So if delighting customers isn’t the way to improve loyalty, then what is?

Read this guide to find out:

  • 7 things that customers hate when interacting with companies 
  • The one thing these factors have in common (solving this is the REAL way to increase customer loyalty)
  • 8 questions that help you get loyalty going in the right direction

Download this Whitepaper