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CXLOTY 2023: 20 leaders shaping the future of CX

An in-depth exploration of the 20 finalists of the CX Leader of the Year 2023 competition.

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Totalgaz Case Study

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myHomeKey.com Case Study

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Bank One Case Study

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Alcatel Case Study

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How Much Are Customer Relationship Management...

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Beyond the Blur: Correcting the Vision of...

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Was It an Illusion? Putting More B into B2B

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RBC Royal Bank Case Study

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Teradata CRM: The power of Timely, Relevant...

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Data Warehouse DBMS Magic Quadrant Update

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North American CRO Magic Quadrant - 1H02

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Data Warehouse Proof: Benchmarks vs. References

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Analytical CRM Powers Profitable Relationships ...

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Whirlpool Corporation - Case Study

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Gartner Group: Analytic Cycle: CRM Starts and...

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The New Economic Opportunity for Business -...

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Renault: you can never spend enough time with...

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Realizing the Potential of Web-enabled ERM –...

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