We work with our customers to reimagine the world of business communications and collaboration. This passion to innovate has made us the #1 cloud communications provider worldwide, helping teams communicate, collaborate and connect the way they want on any device, anywhere, anytime.
Combining the best in UCaaS and telecommunications, RingCentral Contact Centre meets the needs of modern businesses to put future-fit technology in place, enable work from anywhere, and exceed skyrocketing customer expectations.
Functionalities such as advanced analytics, extensive workforce management, omnichannel routing and CRM integrations give businesses the tools they need to vastly improve their contact centre performance.
- Guaranteed 99.99% uptime, compliant to PCI 1, and other key reliability standards.
- Three base packages: Basic, Advanced and Ultimate. All packages include skills-based routing, omnichannel customer engagement and a full suite of reporting and analytics tools.
- Each package can be tailored with optional features such as speech recognition, customer integrations, workforce optimisation etc.
- Hundreds of pre-built integrations with applications like Salesforce and Zendesk, and APIs and SDKs to build customer integrations with bespoke software
For more information, please visit ringcentral.co.uk or call UK 0800-098-8136.