With more than a decade of practical experience and best practices research built-in to our products and services, Satmetrix delivers customer experience management success.

Satmetrix not only helps organizations manage the customer experience, but also transforms the way they do it. Our software draws on more than a decade of practical, in-the-field experience helping companies build and deploy successful CEM programs, based on the proven, ground-breaking Net Promoter methodology that we co-created.