CRM

Subscribe to MyCustomer

Join our community of CX leaders

Be the first to receive the latest CX news, views and research, as well as exclusive invites to events and webinars.
Subscribe here
31st Oct 2018
CRM remains a key priority at c-suite level. But with many CRM initiatives failing to deliver the expected results, how should you approach...
7th Sep 2018
1
Many companies are discouraged from changing CRM provider because they perceive that it will be too hard, too painful and too expensive...
2
Five steps to understand the customer lifecycle while using CLM CRM software. Understanding the ‘customer lifecycle’ for users of CLM CRM...
18th Jul 2018
2
The big tech vendors have been busy reframing their CRM solutions to reflect their clients' desire to improve customer experiences. This...