CRM

CRM

Best practices and new developments in CRM.
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17th Jan 2019
Move over CRM, it’s time for customer engagement platforms. Jeremy Cox explores some of the trends that will support the shift from CRM to...
15th Jan 2019
What can CRM statistics from last year reveal about the path that the CRM sector may take in the coming 12 months? 2018 proved to be a hit...
17th Dec 2018
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What have been the most-read blog posts of the past 12 months? MyCustomer's active community of bloggers have been sharing their thoughts...
31st Oct 2018
CRM remains a key priority at c-suite level. But with many CRM initiatives failing to deliver the expected results, how should you approach...