Google Buzz and your business: Customer engagement tool or colossal flop?by
Now that the dust is finally settling from Google Buzz's controversial launch, MyCustomer.com takes a look at its value to businesses - and whether it could prove to be another valuable social platform to engage with customers.
Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 20 years, including Internet Works, CXO magazine and Business Management. He joined MyCustomer in 2007.