On 4/5 November, Capgemini UK hosts the 2010 Social CRM Strategies for Business Seminar, bringing together some of the world’s leading authorities on social CRM including Paul Greenberg, Esteban Kolsky and Bruce Culbert. Follow the live coverage here.
Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 20 years, including Internet Works, CXO magazine and Business Management. He joined MyCustomer in 2007.