On 4/5 November, Capgemini UK hosts the 2010 Social CRM Strategies for Business Seminar, bringing together some of the world’s leading authorities on social CRM including Paul Greenberg, Esteban Kolsky and Bruce Culbert. Follow the live coverage here.
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http://www.socialenterprise.it/index.php/2010/11/04/social-crm-strategies-for-business-day-1/