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Microsoft launches Dynamics CRM 2011 in beta

10th Sep 2010
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Microsoft has released the beta version of its Dynamics CRM software, which will be sold in both software-as-a-service and on-premise form.

The SaaS version will be called Dynamics CRM Online and be released commercially at the end of the year in 41 languages to 40 markets, including the UK. The on-premise release will be made available in only eight languages, however.

Brad Wilson, general manager of the Dynamics CRM business, said: "Our new beta release for cloud-based and on-premise deployments allows customers and partners to try the product and see the benefits from the investments we’ve been making."

Customers will be able to access the on-premise offering using native Outlook client software. They can also employ an Office-based contextual CRM Ribbon and personalise the user interface based on their role.

The offering, which is integrated with the Windows Azure development platform, likewise provides real-time dashboards and the ability to view data and Sharepoint documents from within the application. It can also be used to undertake performance and goal management, includes user guides and enables customers to access the Microsoft Dynamics Marketplace from within the system.

The Marketplace, meanwhile, is scheduled to enter into beta testing later this month. The online service is intended to enable Microsoft partners to market and sell their applications and services, of which there are currently 700, directly to customers.


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