Microsoft unveils Dynamics CRM Mobile

The next service update for Microsoft Dynamics CRM due in Q2 2012 will offer customers the capability to access the complete functionality of Microsoft Dynamics CRM on virtually any device with a new Cloud-based, cross-platform, native mobile client service for Windows Phone 7, iPad, iPhone, Android and BlackBerry mobile devices.

Dennis Michalis, general manager, Microsoft Dynamics CRM, said that in today's hyperconnected world, customers need to be able to access business-critical data on the device of their choice from wherever they are.

The Microsoft Dynamics CRM Q2 2012 service update also includes enhanced social functionality and new enterprise-class features, and adds multiple Web browser options for users, including Internet Explorer, Chrome, Firefox and Safari, running on PC, Macintosh and iPad devices.

Microsoft Dynamics CRM Mobile will deliver customers a fast and familiar experience, helping sales, customer service, marketing and management professionals connect with their customers and each other on multiple mobile devices through a security-enhanced environment.

Using the Cloud-based, cross-platform, native mobile client service, customers will be able to sync their information and sales pipelines offline, helping them stay connected on the road and on their terms.

Microsoft Dynamics CRM Mobile will be priced from $30 per user, per month and supports the use of up to three devices per user.