Open source or proprietary CRM: Your next big decision?by
Will open source vs proprietary CRM become as hotly debated as on-premise vs on-demand? Even SugarCRM's Larry Augustin isn't so sure...
But it’s flexibility that Augustin believes is his company’s main proposition. And to this end Sugar has been busy advancing its open cloud strategy of providing CRM on multiple cloud computing platforms by offering its applications on Windows Azure - "A big part of our strategy is that we run anywhere as an application… Today we have customers running on Amazon Web Services, on Rackspace, on a variety of other service providers, and one of the other places that we’re running now - and we’re in beta testing with this - is on Microsoft’s Windows Azure platform. We think that will give us another great hosting platform cloud option for our customers."
Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 20 years, including Internet Works, CXO magazine and Business Management. He joined MyCustomer in 2007.