Socitm implores public sector to use social media for citizen relationship managementby
New report claims a failure to harness the social media trend is “tantamount to ignoring the telephone at the end of the 19th Century.”
Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 20 years, including Internet Works, CXO magazine and Business Management. He joined MyCustomer in 2007.