Subscribe to MyCustomer

Join our community of CX leaders

Be the first to receive the latest CX news, views and research, as well as exclusive invites to events and webinars.
Subscribe here
7th Feb 2018
Levels of consumer trust have plummeted in recent years. When Edelman published its 2017 Trust Barometer it revealed that two-thirds of...
20th Nov 2017
Page speed and A/B testing an ecommerce site is all very well, but brands are starting to realise conversion optimisation is more emotional...
13th Oct 2017
Online reviews have become an increasingly common resource provided by businesses. The likes of Amazon have made it a staple part of their...
27th Sep 2017
What you'll learn: More than 95% of visitors leave your website without making a purchase. Many retailers are reluctant to use browse...