Chatbots have become an increasingly prominent component of the online environment, providing valuable service assistance for customers.
But how can chatbots also help to make the online shopping journey quicker and easier?
The following infographic from Market Inspector examines how chatbots add value and what the future has in store.
[Click to enlarge]
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After two decades of experience working as a journalist and editor covering business and technology, including over 15 years as editor of MyCustomer, Neil now works as senior content manager at skills-based workforce management platform provider Spotted Zebra. ...
Read more from Neil Davey
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