Today's online shopping experience is flat, and while spend is rising, conversion rates are stagnating. This infographic from Moxie explains how businesses can engage customers and get them through the door, making ecommerce the thriving industry it was meant to be. (Click to enlarge)
Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 20 years, including Internet Works, CXO magazine and Business Management. He joined MyCustomer in 2007.