With UK consumers now "living online" - spending more time connected to the internet than ever before - are you considering how you interact with your customers to win the moments that matter? This infographic from Google's Consumer Barometer should help you answer this question (click to enlarge):
Chris is Editor of MyCustomer. He is a practiced editor, having worked as a copywriter for creative agency, Stranger Collective from 2009 to 2011 and subsequently as a journalist covering technology, marketing and customer service from 2011-2014 as editor of Business Cloud News. He joined MyCustomer in 2014.