Mobile commerce satisfaction on the rise as experiences improveby
Customer satisfaction for mcommerce sites has started to climb once again, as retailers learn lessons from the ecommerce sector.
Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 20 years, including Internet Works, CXO magazine and Business Management. He joined MyCustomer in 2007.