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7th Nov 2018
When do B2B customers want to speak to salesmen?
12th Oct 2018
Why sales culture has to go beyond the sales team
8th Oct 2018
Blog
Closing the sale is the only way to make money
By
Nicholas Watkis
Principal Consultant
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17th Sep 2018
3 key traits of the perfect human-digital blend
31st Jul 2018
1 comment
What should your sales team be measuring?
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Engagement
9 sample customer journey maps to learn from
Voice of the Customer
Seven proven ways to improve NPS
Voice of the Customer
What you should (and shouldn't) use NPS for
Loyalty
MBA in Customer Love: Could you pass the 10 tests?
Management
Who should own customer journey mapping?
12th Jul 2018
1 comment
The 14 activities every salesperson must master
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