Our entire civilisation now depends on field service technicians to maintain the very machines that keep our world running. Given the profitability potential that field service now has to drive meaningful revenue in a fledging economy where product shelf life is being extended rather than replaced, a career in field service gives millennials the potential to both make money and make a difference. This infographic from Servicemax outlines how to the service industry can appeal to millennials as a career path, and the changes in motivational drivers. (Click to enlarge)
Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 20 years, including Internet Works, CXO magazine and Business Management. He joined MyCustomer in 2007.