A significant amount of time and effort goes into cultivating and nurturing a relationship between a salesperson and a client.
So how can you ensure that your sales team has every skill and tool at their disposal to deliver an exceptional customer experience at every step of the process?
This infographic from Salesforce examines some of the cultural and technological considerations that can help organisations make their sales teams a more proactive force in delivering a great customer experience.
After two decades of experience working as a journalist and editor covering business and technology, including over 15 years as editor of MyCustomer, Neil now works as senior content manager at skills-based workforce management platform provider Spotted Zebra. ...