Modern buyers are more informed, have less time and higher expectations when faced with a sales enquiry. What do salespeople need to do to combat this? This infographic from SAP explains all (click to enlarge).
Chris is Editor of MyCustomer. He is a practiced editor, having worked as a copywriter for creative agency, Stranger Collective from 2009 to 2011 and subsequently as a journalist covering technology, marketing and customer service from 2011-2014 as editor of Business Cloud News. He joined MyCustomer in 2014.