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Infor appoints Ian Evans as regional vice president, CRM, UK

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25th Apr 2007
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Infor has announced the appointment of Ian Evans as regional vice president for Infor CRM Epiphany in the UK. Ian will be responsible for developing Infor’s CRM value proposition in target industries and helping both new and existing customers to extend their CRM capabilities. Infor CRM Epiphany is a comprehensive, market-leading solution for integrated marketing, sales, and service, focused on meeting the unique business-specific needs of customers.
Ian brings many years of experience in the CRM field, most recently as sales director for Pivotal, the CRM arm of CDC Software. Prior to this, Ian held business development roles with Continuus Software and Elevon.

“Infor is highly regarded as a market leader in CRM and I’m very much looking forward to leading our continued success in the UK,” said Ian Evans on his appointment. “Industry predictions expect spending on CRM software and services to rise from $8.4bn in 2007, to $10.9bn in 2010 as more organisations focus on customer acquisition and retention strategies as a means to achieving growth. Infor’s business-specific CRM solutions drive innovation, competitive advantage and increased profitability by enriching the customer experience, and we are well placed to help organisations to grow through improved customer-centric strategies.”

“CRM is an important part of the Infor business. As we continue to meet the new demands of a growing market we are aggressively adding new staff and so we are delighted to have Ian on board to drive our strategy in the UK,” said Gregg Monastiero, senior vice president Strategic Solutions, Infor. “Infor recognises that people are its greatest asset and we are committed to recruiting the best to deliver on our strategies.”

Infor CRM Epiphany is a comprehensive, market-leading solution for integrated marketing, sales, service, and analytics focused on meeting the unique business-specific needs of customers. Designed to provide unparalleled customer experience across multiple business units and channels, Infor CRM Epiphany integrates customer information from multiple enterprise systems into a single view. Infor CRM Epiphany drives innovation, competitive advantage and increased profitability by focusing on the customer experience to increase the effectiveness of marketing campaigns and sales success.

About Infor
Infor delivers business-specific software to enterprising organizations. With experience built in, Infor’s solutions enable businesses of all sizes to be more enterprising and adapt to the rapid changes of a global marketplace. With more than 70,000 customers, Infor is changing what businesses expect from an enterprise software provider. For additional information, visit www.infor.com.

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