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Online retailer reveals worst complaints

18th Jan 2010
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Online gift retailer has unveiled its top 10 worst complaints of 2009, including one customer who returned a toilet brush after having already used it.

The firm’s managing director told the Express newspaper that some people were "simply impossible to please" as he revealed his favourite moans.

  1. A gentleman from Leeds was keen to return the green Slanket (or blanket with sleeves) that he had purchased for his wife because her hair was ginger and it would have made her look like a Leprechaun.
  2. A toilet brush was sent back after being used to clean an especially dirty toilet.
  3. A Glaswegian male called Trading Standards after the bars of his football table went rusty. He had left it standing outside for two years without covering it.
  4. A Candy Bra was returned after already having been opened and nibbled.
  5. One unhappy customer sent back a '20 Questions’'gadget, which guesses the object you are thinking about. After answering correctly 37 times, it had failed to guess a disposable nappy during game 38.
  6. A 'Pets Eye View Camera' was returned after a female shopper indicated that the filming was not as 'exciting' as she had hoped.
  7. A 'Puppy Bumperstop Doorstop' was sent back by one client because, although it kept the door open, their pet hamster kept bumping into it when running around in his exercise ball.
  8. A lady returned her 'Henry Hoover Desk Tidy' because its smile was neither big nor happy enough to cheer her up in the office.
  9. A female customer sent back her 'Tipsy Feet' fold-up shoes because she was concerned about the fact that she continued to fall over when walking home after a night out with friends.
  10. A customer complained that the moods suggested by their 'Oggz Colour Changing Mood lights' did not reflect the atmosphere correctly.

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