Service

Service

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17th Mar 2020
Handling customers at the frontline is not a walk in the park. The stress that comes with dealing with customers on a daily basis can...
11th Mar 2020
A huge part of any customer experience programme is establishing the pathways customers are taking in order to interact with your business...
25th Feb 2020
A few years ago, many businesses were still unsure of the viability of moving their contact centres and other critical enterprise systems...
6th Mar 2019
If you are considering the right deployment model for your contact centre, economic guidelines can help you choose the solution that is...
20th Feb 2020
Blog
By Senior Solutions Consultant
3rd Mar 2020
3rd Mar 2020
Blog
By Senior Solutions Consultant