Service

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A growing number of retailers are closing stores to cut costs. But is this the wrong strategy? While many digital retailers are investing...
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Hear from Kimberlee West in our on-demand webinar 'Customer service: How to use AI to anticipate, advise and improve experiences'...
4th Apr 2018
This whitepaper focuses on exploring successful and effective insights so that you can avoid the most common pitfalls in implementing AI...
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Chatbots and virtual assistants are playing an increasingly important role in customer service today, representing a popular option to...
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