Blog
By
KrisMcKenzie
Senior Vice President and General Manager...
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25th Feb 2019
Excellence continues to elude In the 2019 edition of the CX Trends Report , InMoment surveyed both consumers and brands to understand the...
4th Mar 2019
Why crowd service is a game changer for today's organisations, enabling them to capitalise on the rise and rise of the gig economy. Is...
22nd Mar 2019
2
10 predictions for customer service in 2019 - and why it is such a pivotal year. Customer service is undergoing its most dramatic...
Many designers and brands are re-evaluating how they connect with their consumers through London Fashion Week. Traditionally an industry...