Natalie Steers Contributor MyCustomer.com Share this content Advertisement Ebook Sponsored How Foot Locker created personalised experiences Brand news Calabrio 27th Mar 2023 Zoom Contact Center Powers Up with Calabrio InMoment 21st Feb 2023 Designing Inclusive and Accessible Experiences InMoment 21st Feb 2023 InMoment Announces Reputation Management Solution View more Ed Thompson: Mature firms see customer experience as future profitability by Natalie Steers 3rd Oct 2012 Natalie Steers Contributor MyCustomer.com Share this content Gartner analyst Ed Thompson caught up with Natalie Brandweiner at the firm’s recent Portals, Content and Collaboration summit to talk multichannel strategies, positive brand examples and the evolution of customer experience management. Tags: Multichannel Customer experience management Share this content Leave a comment Related content Ebook Sponsored How Foot Locker created personalised experiences Report Sponsored Transform your contact centre Ebook Sponsored How Foot Locker created personalised experiences eGain 3rd Nov 2021 eGain CEO to keynote at knowledge management event Advertisement Replies (0) Please login or register to join the discussion. There are currently no replies, be the first to post a reply.
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