Natalie Steers Contributor MyCustomer.com Share this content Advertisement Ebook Sponsored How Foot Locker created personalised experiences Brand news Acxiom 15th Nov 2023 Acxiom’s Annual CX Trends Report Calabrio 20th Jul 2023 Ascensos Uses Calabrio ONE for contact centres CallMiner 18th Jul 2023 The Contact Centre QA "X Factor" View more Ed Thompson: Mature firms see customer experience as future profitability by Natalie Steers 3rd Oct 2012 Natalie Steers Contributor MyCustomer.com Share this content Gartner analyst Ed Thompson caught up with Natalie Brandweiner at the firm’s recent Portals, Content and Collaboration summit to talk multichannel strategies, positive brand examples and the evolution of customer experience management. Tags: Multichannel Customer experience management Share this content Leave a comment Related content Ebook Sponsored How Foot Locker created personalised experiences Report Sponsored Transform your contact centre Ebook Sponsored How Foot Locker created personalised experiences eGain 3rd Nov 2021 eGain CEO to keynote at knowledge management event Advertisement Replies (0) Please login or register to join the discussion. There are currently no replies, be the first to post a reply.
Replies (0)
Please login or register to join the discussion.
There are currently no replies, be the first to post a reply.