Esteban Kolsky, founder of thinkJar, spoke with Natalie Brandweiner at MyCustomer.com's recent Social Business Strategy Summit, to discuss how we are beginning to witness the fruits of the convergence of Enterprise 2.0 and social CRM.
Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 20 years, including Internet Works, CXO magazine and Business Management. He joined MyCustomer in 2007.
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