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Esteban Kolsky: The three business benefits of SCRM & E2.0 convergence

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14th Jun 2012

Esteban Kolsky, founder of thinkJar, spoke with Natalie Brandweiner at MyCustomer.com's recent Social Business Strategy Summit, to discuss how we are beginning to witness the fruits of the convergence of Enterprise 2.0 and social CRM.

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