How to keep your customers: The secrets to simplifying your customer experienceby
MyCustomer.com talks with Oracle's Danny Rippon about new research that demonstrates the growth benefits of simplifying the customer experience.
Neil Davey is the managing editor of MyCustomer. An experienced business journalist and editor, Neil has worked on a variety of newspapers, magazines and websites over the past 20 years, including Internet Works, CXO magazine and Business Management. He joined MyCustomer in 2007.