Neil Davey MyCustomer MyCustomer.com Share this content Advertisement Ebook Sponsored The ultimate social customer service guide Brand news Creative Virtual 12th Jan 2023 2023 Chatbot Buyer’s Guide From Creative Virtual DispatchTrack 6th Dec 2022 DispatchTrack launches new supply chain report Creative Virtual 25th Oct 2022 Age UK Collaborates with Creative Virtual View more Infographic: Customer service goes social by Neil Davey 1st Jun 2015 Neil Davey MyCustomer MyCustomer.com Share this content This infographic from The Institute of Customer Service shares key findings from its research to explain how customers are demanding social media be used as an interaction point with today's brands. (Click to enlarge) Tags: Social selling Social customer service Share this content Leave a comment Related content Research Sponsored Improving empathy in customer service Research Sponsored How have CX programmes adapted to COVID-19? Research Sponsored Empathy in customer service - a consumer survey Ebook Sponsored The ultimate social customer service guide Advertisement Replies (0) Please login or register to join the discussion. There are currently no replies, be the first to post a reply.
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