Neil Davey Managing editor MyCustomer.com Share this content Advertisement Ebook Sponsored The ultimate social customer service guide Brand news NICE 11th Apr 2022 NICE supports 4m UK investigations via platform NICE 30th Mar 2022 NICE Achieves Perfect Scores in DMG report NICE 26th Oct 2021 NICE Teams Up with Emmy Award Winner Eugene Levy View more Infographic: Customer service goes social by Neil Davey 1st Jun 2015 Neil Davey Managing editor MyCustomer.com Share this content This infographic from The Institute of Customer Service shares key findings from its research to explain how customers are demanding social media be used as an interaction point with today's brands. (Click to enlarge) Tags: Social selling Social customer service Share this content Leave a comment Related content Research Sponsored Improving empathy in customer service Research Sponsored How have CX programmes adapted to COVID-19? Research Sponsored Empathy in customer service - a consumer survey Ebook Sponsored The ultimate social customer service guide Advertisement Replies (0) Please login or register to join the discussion. There are currently no replies, be the first to post a reply.
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